white screen

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white screen

tprayb
i have tried many times to download and play but all i get is a white screen. have ran in all compatible and as admin still no change i am running windows 10.
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Re: white screen

Cirras
Administrator
Hello tprayb,
Your antivirus program is blocking the client from loading graphics. You simply need to create an exception for "client.exe" in the folder called "Client Files."
Once you do this, your client will load normally.
The cake is a lie.
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Re: white screen

tprayb
ok i did that no change i dont know whats up
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Re: white screen

Cirras
Administrator
Every time this issue has come up, its been the antivirus. Try reinstalling the BU Client and then checking to make sure the antivirus isn't messing with it/add needed exceptions before you start the client. It might be deleting .egf files or something, Norton is known for that.
The cake is a lie.
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Re: white screen

tprayb
In reply to this post by tprayb
I deleted my antivirus still no change
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Re: white screen

combinera
Same for me if i run in full screen on win 8.1,. But if i run in windowed mode  it runs fine.
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Re: white screen

tprayb
In reply to this post by tprayb
i have tried everything but all i get is white screen i guess bu will not work with windows 10
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